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To replace RITM table with a custom table and approval flow

Amol Pawar
Tera Guru

Hi experts,

I need your advice about a requirement that is mentioned below:

 

I've created a custom table to replace the RITM table which was OOB. In the portal, I've created one record producer which will help to create requests and it will populate in the custom table. Till this point, it's done. Now I want to apply two level approval flow for these requests. When someone creates a request from a record producer, the first approver will come to the table and approves it by modifying some values. Then it should flow to the second approver. He will approve by coming to the table records, then it should get approved.

 

Please give me complete explanation of the solution of this requirement.

How can I achieve this?

 

Thanks in advance,

Amol

1 REPLY 1

Mohith Devatte
Tera Sage
Tera Sage

Hello @Amol Pawar ,

If you have used a record producer for this , i suggest you to go with flow designer which can be configured with trigger condition as "record created in your table" ans then use approval actions .

 

Example:

i tool incident table as an example and added a trigger condition to the subflow saying incident is created and then used ask for approval action 

Screenshot 2023-08-21 at 13.19.54.png

Hope this helps 

Mark my answer correct if this helps you 

Thanks