Tokyo, UI Builder Error - "The Definition for this data resource instance could not be found"

tmonty79
Tera Contributor

‎03-27-2023 09:10 AM - edited ‎03-27-2023 09:13 AM

Has anyone else experienced this? Everything was working fine. I added one new component to my page, then suddenly ALL of my data resources are displaying this message.

 

  • Running cache.do did not work.
  • Clearing my browser cache did not work.
  • If I add and configure a new data resource, the system recognizes the old data resources again, but none of the fetched data is displayed on the page.

The only solution I've found so far is to completely delete ALL of my data resources and build them from scratch.  This is the second time I've lost my work to this.  If this is to be the norm on the ServiceNow platform, we may consider a different vendor.

 

tmonty79_0-1679933612521.png

 

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tmonty79
Tera Contributor
In response to John Dahl

‎04-06-2023 10:08 AM

Hi John, thanks for your replies too.

 

Yep, I see the same thing in my PDI.  The field names are blank, but the fields are successfully being returned from the service, so that's good.  I've seen the same issue when adding a list component to a page -- the column name will be removed in the config panel, but the columns will be displayed correctly in the page.  I'm guessing it's a general bug with that "return fields" feature.  

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