Transfer a Standard Change Template to another instance

[Mickey_Cegon]

We don't plan to clone soon, but I need one of the Standard Change templates copied over to our sub-prod instances so it can be selected in a workflow. But, when I try exporting the XML and importing into Test, I get an error "Skipping record for table std_change_record_producer and id 0fa0720adb76d410fc7461094b961952 - permission denied". Is there a way to accomplish this that I'm missing?

Thanks!

Mickey Cegon

FBL Financial Group, Inc.

[Inactive_Us1409]

How to migrate standard change templates across ServiceNow instances

• Export data from all these tables against your templates:
  • std_change_template
  • std_change_record_producer (where Template is your std_change_template)
  • std_change_proposal (where Template is your std_change_template)
  • sc_cat_item_catalog (where Catalog Item is Standard Change Record Producer)
  • sc_cat_item_category (where Catalog Item is Standard Change Record Producer)
  • std_change_producer_version (where template Standard Change Record Producer)
• You'll get access denied issue on std_change_template and std_change_record_producer so navigate to create ACL for these tables and check admin override true temporarily
• Import the xmls to all these tables
• Verify the change templates
• Revert the ACLs

[Joe DeStefano2]

Worked like a charm!