Transform map fails with error: Operation against file 'incident' was aborted by Business Rule

TT3
Kilo Guru

‎11-08-2022 06:08 AM - edited ‎11-08-2022 06:09 AM

I have a scripted REST API to process incoming request to update incident. After the request validations, we are making entry in import table which is used in transform map to update/create incident. However, after Tokyo upgrade, I am getting below error in the transform log:

 

Operation against file 'incident' was aborted by Business Rule 'Transform synchronously^b07311dd87cb9110cb9fda4e3fbb3565'. Business Rule Stack:Transform synchronously,Abort changes on group.

 

I tried debugging the BR Transform Synchronously, but it seems old and nothing there to block the import.

 

With 8 such entries, my insert/update to incident is not working. Any idea? Thank you.

 

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Ihor Kochetkov
Tera Contributor

‎05-15-2023 11:57 PM

Hey, having same, did you find out?

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abhishekakkatan
Tera Contributor

‎06-08-2023 03:29 AM

the business rule only executes when import set is created by single insert Import set API. there are couple of remedies. 1. you can uncheck "run business rule" in transform map
2. put a condition into the business rule
3. give additional role to your integration service account
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