Translate Resolution Notes to portuguges in Activity stream

ApurvaA
Tera Contributor

When i resolved the incident I want to translate Resolution Notes from Activity Stream to Portuguese language when i change my language. 

ApurvaA_0-1746795209820.png

 

2 REPLIES 2

Sohail Khilji
Kilo Patron
Kilo Patron

Hi @ApurvaA,

 

Once the Resolution is updated you cannot update the posted resolution in to other langauge in worknotes/additional comments.

 

Rather try to use Dynamic langauge translation plugin to translate the 'resolution field' value to the user profiles prefered langauge.

 

Activate the Dynamic Translation plugin (com.glide.dynamic_translation)

 

Dynamic Translation supports only the following field types:

  • String
  • String (Full UTF-8)
  • Multi Line Small Text Area
  • Wide Text
  • HTML

Refer : https://www.servicenow.com/docs/bundle/yokohama-platform-administration/page/administer/dynamic-tran...

 

 

 


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Ankur Bawiskar
Tera Patron
Tera Patron

@ApurvaA 

that's not how it works for journal inputs

you will have to use dynamic translation

Dynamic translation on forms and activity streams 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
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