Translate Resolution Notes to portuguges in Activity stream
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05-09-2025 05:55 AM
When i resolved the incident I want to translate Resolution Notes from Activity Stream to Portuguese language when i change my language.
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05-09-2025 06:12 AM
Hi @ApurvaA,
Once the Resolution is updated you cannot update the posted resolution in to other langauge in worknotes/additional comments.
Rather try to use Dynamic langauge translation plugin to translate the 'resolution field' value to the user profiles prefered langauge.
Activate the Dynamic Translation plugin (com.glide.dynamic_translation)
Dynamic Translation supports only the following field types:
- String
- String (Full UTF-8)
- Multi Line Small Text Area
- Wide Text
- HTML
☑️ Please mark responses as HELPFUL or ACCEPT SOLUTION to assist future users in finding the right solution....
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05-09-2025 06:15 AM
that's not how it works for journal inputs
you will have to use dynamic translation
Dynamic translation on forms and activity streams
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader