Translation Issue

[mouradhadj-]

Hi,

I'm having trouble translating a message inside a Business Rule. I used gs.getMessage() along with the sys_ui_message table to store the translations, but the message is still not being translated in french.

this is my BR: 

 var ritmGrp = new GlideRecord('sc_req_item');

    ritmGrp.addQuery('sys_id', current.parent);

    ritmGrp.query();

    if (ritmGrp.next()) {

      var reqMessage = gs.getMessage(

            "Your request is waiting for approval by '{0}'",

            [' ' + current.assignment_group.name + ' ' + ' (' + current.assignment_group.u_short_description + ')']

        );

        ritmGrp.comments.setJournalEntry(reqMessage);

did some one know why ?

Thankx!!!!!

[Ankur Bawiskar]

@mouradhadj- 

try this

If my re

 var ritmGrp = new GlideRecord('sc_req_item');
 ritmGrp.addQuery('sys_id', current.parent);
 ritmGrp.query();
 if (ritmGrp.next()) {

     var reqMessage = gs.getMessageLang(
         "Your request is waiting for approval by '{0}'", "fr",
         [' ' + current.assignment_group.name + ' ' + ' (' + current.assignment_group.u_short_description + ')']
     );
     ritmGrp.comments.setJournalEntry(reqMessage);
 }

sponse helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@mouradhadj- 

it worked for me using the sample script I shared

 var ritmGrp = new GlideRecord('sc_req_item');
 ritmGrp.addQuery('sys_id', current.parent);
 ritmGrp.query();
 if (ritmGrp.next()) {

	// get the language of logged in user and then use it in below line
     var myUserObject = gs.getUser();
     var lang = myUserObject.getLanguage();

     var reqMessage = gs.getMessageLang(
         "Your request is waiting for approval by '{0}'", lang,
         [' ' + current.assignment_group.name + ' ' + ' (' + current.assignment_group.u_short_description + ')']
     );
     ritmGrp.comments.setJournalEntry(reqMessage);
 }

If my response helped please mark it correct and close the thread so that it benefits future readers.

[mouradhadj-]

Still don't work !!!

BR: 

    var ritmGrp = new GlideRecord('sc_req_item');

    ritmGrp.addQuery('sys_id', current.parent);

    ritmGrp.query();

    if (ritmGrp.next()) {

        var reqMessage = gs.getMessage(

            "Your request is waiting for approval by '{0}'","fr",

            [' ' + current.assignment_group.name + ' ' + ' (' + current.assignment_group.u_short_description + ')']

        );

        ritmGrp.comments.setJournalEntry(reqMessage);

        // ritmGrp.comments = reqMessage + current.assignment_group.name + '(' + current.assignment_group.u_short_description + ')' ;

        ritmGrp.update();

    }

[Ankur Bawiskar]

@mouradhadj- 

you didn't use the function I shared and the exact script

use this

var ritmGrp = new GlideRecord('sc_req_item');
 ritmGrp.addQuery('sys_id', current.parent);
 ritmGrp.query();
 if (ritmGrp.next()) {

	// get the language of logged in user and then use it in below line
     var myUserObject = gs.getUser();
     var lang = myUserObject.getLanguage();

     var reqMessage = gs.getMessageLang(
         "Your request is waiting for approval by '{0}'", lang,
         [' ' + current.assignment_group.name + ' ' + ' (' + current.assignment_group.u_short_description + ')']
     );
     ritmGrp.comments.setJournalEntry(reqMessage);
 }

If my response helped please mark it correct and close the thread so that it benefits future readers.