Translation Problem with Flow triggerd Notification

Meloper
Kilo Sage

‎08-08-2023 03:33 AM

Hi.

i have a Record Producer which is generating HR Cases.

There is a Choice Variable with 2 Choices.

 

Language German and Englisch (variable Name: var_test)

Display Value "Hallo" Value1

Display Value "Hello" Value1

Display Value "Haus" Value2

Display Value "House" Value2

 

For these Cases a Flow is triggerd.

In this flow a Email is Triggerd (Send Notification) Action!!!

in this Email i use the Variable Value.

${variables.var_test}

the mail will be send always with the Englisch Display Value, also if the a User with German Language Setting will request the Record Producer.

How can i solve this.
I run the Flow with the Property: User who initiate the Session.

 

I guess i need a Mail Script. because i want to write the Text in Englisch And in German.

BUT why is it always the englisch Display Value

 

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-O-
Kilo Patron
Kilo Patron

‎08-08-2023 04:45 AM

Because notifications are generated by the system user based on events, so the process is executed under that account which defaults to English as preferred language.

Though you could also solve this using  translated notifications - unless the instance is still using San Diego version.

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