Trigerring an email to ServiceNow

Dhanush Rao K
Tera Contributor

‎04-03-2024 03:02 AM

Hi,

 

Currently we are working on fetching the particular email from ServiceNow.

We have tried fetching through fix scripts and background scripts.But it was not triggering an email.

Can anyone suggest some ideas or particular code to execute the above scenario.

 

Regards,

Dhanush

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5 REPLIES 5

Jaspal Singh
Mega Patron
Mega Patron

‎04-03-2024 03:05 AM

Hi Dhanush,

Can you help elaborate the complete use case.

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Dhanush Rao K
Tera Contributor
In response to Jaspal Singh

‎04-03-2024 03:10 AM

Emails needs to trigger for particular mail id.

Whether it could be from fix scripts or from background scripts

 

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Dhanush Rao K

‎04-03-2024 05:59 AM

You are looking for inbound or outbound. Still not clear.

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Dipen Wadhwana
Giga Guru

‎04-03-2024 05:43 AM

Hi @Dhanush Rao K ,

 

What is the reason or objective behind fetching this particular email from ServiceNow? Understanding the context and use case can help in providing more targeted assistance.

 

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