Trigger a UI action on client script

[Khalnayak]

Hi all,

I have the following requirement:

1) If a users selects P1 or P2 as the incident priority the user is alerted with a pop-up that asks the user to confirm if they want to propse a MI
2) If the user selects continue the Propose a MI workflow is initiated.
So the confirm should only popup if the priority field CHANGES to 1 or 2, and not if it already is 1 or 2.

I have tried using the following onChange clie

function onSubmit() {
    var priority = g_form.getValue('priority'); 
    if (priority == 1 || priority == 2)
 
   var response = confirm('Priority 1 & 2 tickets follow the major incident process. Please confirm that you would like to propose this ticket as a Major Incident.');

 If cancel is pressed or the dialog is closed the response is empty	
   if (!response){
      return;
   }
    gsftSubmit(null, g_form.getFormElement(), 'sysverb_mim_propose'); //MUST call the 'Action name' set in this UI Action
}

the confirm function works and it pops up but the UI action does not trigger.

Please advise.

[Ankur Bawiskar]

Hi,

So the confirm box should be shown only when Priority changes.

But UI Action won't know if value changed.

Try this in UI action; I haven't tested

var priority = g_form.getControl('priority');

if(priority.changed){

}

Regards
Ankur

[Khalnayak]

@Ankur Bawiskar  where in the UI action shall I add this to?

Ideally, I don't want to adjust the UI action for this specific condition, as this should only be applied for the client script, the UI action should be available to be used separately also.

[Ankur Bawiskar]

Hi,

I don't get you don't want to update UI action.

Can you explain what should happen

Regards
Ankur

[Khalnayak]

so when the priority of the incident changes to 1 or 2, the confirm box should appear with message, and if user clicks confirm then the UI action propose major incident should get triggered.

[Khalnayak]

Hi @Ankur Bawiskar still need help with this please, can you advise?