Hello, I have a Business rules in the approvals table, where I check whether the approving user has delegated their functions to someone else, if this is true they insert a comment, however I would like this comment to be made by the system and not b...
I have requirements to create a project record once an @mention email is kicked out from smart sheets to a distro email which kicks off an inbound email action. I can get the project record created however i'm trying to update a required reference f...
Hi All, I have come across a requirement to create ACLs through datasource. Details will be provided in excel sheet and based on that ACL records needs to be created.While working on this requirement, I was trying to populate value on Name filed in A...
Hello, I need help to make a catalog item with 1 select box for category and 1 for subcategory. They should get their values from already exsiting variable on the universal request table. The issue i'm facing is that on the universal request my subca...
Hi there!I need to restrict permissions just for one view. Is it possible?Is there anyway to build a script to accomplish it?Thanks
Hi Experts,My costumer requested to implement a messages component to be displayed to all agents and configured to be available temporary and to be changed by new messages (announcements) in the hr agent workspace uib, the content should be done unde...
Hi Team, we are using scripted API to hit the endpoint of 3rd party, after we catch the response from 3rd party, we have to send that response JSON to import set API and in import set API will parse that JSON parameter(ON before script) and insert i...
Hi All, I'm currently importing some groups from my Active Directory. For one group, the name in ServiceNow is different from the sAMAccountName in AD, and it is not possible to change it. I would like both to be synced together, so I write a Transfo...
Good morning guys! Can you tell me if it is possible to join two or more database views into a new database view?For example, I have 2 database views and I need to join these two by creating a new database view.I am not able to do so, as it is now po...
Hi Team,I am new to eBonding Integration, team asked me to provide solution architecture of of ebonding between 2 serviceNow instances. I tried to make it at my end, but team denied that.Can anyone please provide it to me ?
Hi, how can I send these values via rest message? key: client_id, value: 1234 ||key: client_secret, value: 5678?I'm trying to do this via a fix script in servicenow: var r = new sn_ws.RESTMessageV2('rest goSign token', 'GETTOKEN'); var response = ...
Hi all, I have the following code which works as intended, but I don't fully understand why. The function takes in a user, finds their manager and then returns a list of all the users said manager manages. Why/how does the code in red/bold return t...
When an incident is set to [Resolved] state and is then re-opened by the customer, the [Assigned To] becomes [blank], therefore removing me as the assignee Agent.Is it possible to create an email notification for the scenario:"A ticket that was recen...
How do I increase this banner height, so that the entire picture will be visible?
