I have a catalog item that is being displayed in the portal under multiple order guides. When order guide A is being used, I want certain values of the catalog item to be set (in the portal and the ritm). The order guide is currently using rule base ...
Experts, I have a scoped application OnDemand syauto_script creating a custom event. This scheduled event (gs.eventScheduled : code below) is basically creating a script which kicks a script action gs.eventQueueScheduled('x_abc_scope.trigger_next_sch...
When I attempt to test an action with a simple JDBC step using a connection alias (related connection record and the referenced jdbc credential both tested fine), i get this: failed with error: com.snc.process_flow.exception.OpException: Error in JD...
I am using below code in an ACL to give access if user is member of that group. I want to use sys id instead of name so change in group name doesn't affect the code. What would be the code? if (gs.getUser().isMemberOf('Program Senior Managers')){ ans...
Hi,My below script is no getting executed when I put in the sys id of an assignment group. It works fine when I use the gropu name. g_scratchpad.grp = gs.getUser().isMemberOf('Incident-Management_INCPRBCAT');
Hi, I want to show in Vulnerable Item list view records that have only 2 records (no more and no less) in their related list (in State Change Approvals). The following example (Vulnerable Item form view related lists) should be skipped in the conditi...
The documentation provided by ServiceNow at here is very unclear. Especially, first two points in the section "Before you begin". To associate a request with any parent table record, the corresponding mapping configuration should be available in the ...
Update Set Preview Error: Could not find a record in sc_cat_item_delivery_plan for column delivery_plan referenced in this update Can someone explain exactly what error this means?
Has anyone successfully used the catalog item component in UI Builder? My record producer—which is moderately complicated, with a lot of UI policies, client scripts, and one script include, works fine in whatever that mode is that is linked from Try ...
Hey all, The requirement I have is to create a scheduled job which will close tickets that have been in the "Complete, Awaiting Confirmation" state for 3 days time. I used another thread (Schedule job on Custom table ticket to auto close - IT Service...
how to display emails along with user names in the watch list?(list type of field)
I see this question has been asked several times and I see a recommendation of using an app from ServiceNow guru / Servicenow share / crossfuze solution. Most of the recommendations were dated 2 years ago. Anything changed in ServiceNow where it's st...
Does anyone happen to know, are the records returned when using Flow designer's Max results -tool completely randomised? Let's say100 records match my lookup, but I want to return only 5, is there any kind of logic on which 5 are returned, or is it f...
I am trying to configure domain specific incident categories on the 'category' field. I have pre-existing global domain choices, and then added a new one in a specific domain. None of my choices are inactive. For an incident in the specific domain, I...
I want to be able to add/edit/modify the sub-topic from HR. For example, between benefits and Pay and Time, I would want a subtopic called IT, with their own subtopic. Where would I need to navigate to be able to add new sub-topics? Thank you.
