Trigger an event from Approval Group activity on workflow

[Magali Legaspi]

Hi all.

I need to trigger a notification once my workflow reaches one "Approval Group" activity. It's a custom notification because I have many other activities in same workflow which need other custom notifications as well.

I've been investigating, and I'm wondering; can I use in this script the gs.eventQueue function to trigger the custom approval notification? If so, how should I write the script? (I've never used gs.eventQueue before and I'm not sure how it works nor how I should write the script)

Thanks in advance!

[Prince Arora]

@Magali Legaspi ,

Please find this Link having same requirements.

If my answer solved your issue, please mark my answer as ✅ Correct & 👍Helpful based on the Impact.

[Magali Legaspi]

Hi Prince_Arora.

Thank you for the information. I've created and set the event on the approval notification, but it's not triggering the email. I've added this on the Approval - Group activity on my workflow but it's not working.

gs.eventQueue('approval.salesforce',current,current.number,gs.getUserName());

approval.salesforce is the name of the event.

Can you please help? Thank you in advance

[Prince Arora]

@Magali Legaspi ,

Can you show your notification condition and whom to send?

[Magali Legaspi]

Hello!

Yes, this is the When to send:

(I have to cover up my company's name but it's the same name as the event I created)

And who will receive: