Hi team, I have a business rule set up to fire an event on an email notification. I can see in the event log that the event is being triggered, however it is not sending the email notification for some reason!
Business rule & BR script:
Table: x_lbg_fbs_case_fbs_case
When: After , Insert, Update
Filter Conditions: none
Script:
(function executeRule(current, previous /*null when async*/) {
// Check if the assigned_to field is updated and not empty
if (current.assigned_to.changes() && current.assigned_to) {
// Call the event
gs.eventQueue('x_lbg_fbs_case.LBGGFScasenew', current, current.assigned_to, previous.assigned_to);
}
})(current, previous);
On the email notification:
Table: x_lbg_fbs_case_fbs_case
Triggered by event: x_lbg_fbs_case.LBGGFScasenew
Who will receive: Assigned to
