Trigger flow only through the insert of a record producer
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01-13-2023 03:53 AM
Hi, i have a flow.
This flow is selected in the HR Service
Service.
The flow runs if i order the RP, but i runs also if i create a new record on that table as admin.
Can we set a value that this flow should only run for this Service?
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01-13-2023 04:17 AM
Hey @Meloper ,
You can select the Trigger as 'Service Catalog'. It will run only for your Record producer whenever it gets submitted/ordered.
Hope this helps!
Regards,
Kartik
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01-13-2023 04:34 AM
i tried this but it seems to be, that it is not working.
I i create a new case, i have to select an hr service and maybe because of that there is the RP linked, it runs also the flow?
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01-13-2023 04:35 AM - edited 01-13-2023 04:39 AM
yeah i checked again, the flow is running also.
if i click on test,
i can only select ritms no rps, so i guess its only IT related
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01-13-2023 04:28 AM
Hi @Meloper ,
You need the separate field to identify the record producer records and use that field on condition.
ServiceNow Community MVP 2024.
Thanks,
Pavankumar