Trigger notification to CTask assigned to when plaaned start or end date changes on Change form

[Nikithesh R]

Hello,

When Planned Start or End date changes notification should be triggered to Ctask assigned to person. I am trying to achieve this using event trigger and BR on Ctask table, when I give condition planned start or end date changes notification is not getting triggered. Need some inputs.

Thanks.

[Sumanth16]

Hi @Nikithesh R , 

In eventqueue instead of current.getValue('assigned_to') use below code:

current.assigned_to.toString()

add gs.info() (or) gs.log() functions to print the values

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Thanks & Regards,

Sumanth Meda

[Nikithesh R]

Hello @Sumanth16,

The conditions are not working, event itself is not getting triggered. 
Thanks

[Sumanth16]

Hi @Nikithesh R ,

Please configure like below:

[swathisarang98 · Accepted solution]

Hi @Nikithesh R ,

I got it working 😁,i tried in my pdi , please refer below

Create before update BR on change request table,

(function executeRule(current, previous /*null when async*/ ) {

	gs.info('inside br');
    var demand = new GlideRecord('change_task');
    demand.addQuery('change_request', current.sys_id);
    demand.query();
    if (demand.next()) {
		gs.info('inside if');
        gs.eventQueue('test.notify', demand, '', '');
    }
    

})(current, previous);

Event:

Notification:

When event is triggered,

Result:

Please mark this comment as Correct Answer/Helpful if it helped you.

Regards,

Swathi Sarang

[Nikithesh R]

@swathisarang98 

Great! It is working.

Thanks for your help.