Trigger notification when a new attachment is added to a case record and add it to the email.
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10 hours ago
Hi,
Is there any way to trigger a notification when a new attachment is added to a case record and to also add that attachment to the email notification sent?
Thank you
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10 hours ago
you can use approach shared in this link, enhance for your table
It uses Business rule, event, notification etc
Sending an email notification when an attachment is added to an Incident record -> response from shloke04
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Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader