triggering email client through a button

snadmin123
Mega Expert

‎12-01-2023 10:40 AM

How can I trigger email client through a button on the record? 

0 Helpfuls
  • 283 Views
3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

‎12-01-2023 10:56 AM

Hi @snadmin123 

 

Sorry, seems incomplete information. When we use email clients we have a button or you need something else. Please elaborate or share screen shot.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls

snadmin123
Mega Expert
In response to Dr Atul G- LNG

‎12-01-2023 10:58 AM

Right now the user has to click on the three dots to open the email client from a record. Instead of that want to see if we can provide a button they can click on to open the same.

0 Helpfuls

Dr Atul G- LNG
Tera Patron
Tera Patron
In response to snadmin123

‎12-01-2023 11:07 AM

Hi @snadmin123 

 

Doable but it is pure customization and also to write email user need to do same thing.

By adding button nothing much will difference. Think once again mate, efforts are more .

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls