Trouble setting up ACL for multiple roles
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-10-2025 04:03 PM
Hi team,
I am struggling setting ACL. I have created two roles: 1. read_only 2. crud_op (for write, create, update and delete)
The issue is that I am unable to get the read_only role to work. Here are the screenshots to some set ups:
- Table:
Why am I unable to add two roles under the "User role" field? Currently only the CRUD role is added there. Would this be the reason why I "read_only" role is not working?
- Module: I have added both roles under the Module. & It is active
- Roles:
- For "crud_op", you can see that the table is there
- but for "read_only", there is no table associated.
Any help to fix this issue would be highly appreciated! Please let me know if you need any other info.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-10-2025 05:12 PM
Hello @SooraC
Check this thread https://www.servicenow.com/community/developer-forum/how-to-add-multiple-roles-on-table/m-p/1892470/...
If my response has helped you hit helpful button and if your concern is solved do mark my response as correct.
Thanks & Regards
Viraj Hudlikar.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-10-2025 07:18 PM
you can only add 1 role in the User Role field in Table settings.
Handle the other logic using table.None ACLs
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-11-2025 09:02 AM
Yes, adding the role onto the Application has solved the issue for me. Thank you all!