Trying to create a new RITM under the one request for all users in a list collector

[Bidduam]

I have a scenario where I want a team to be able to log a new catalog request and it will have a list of users in it via a list collector.

I have created a test catalog item and flow to try and get this to work, I can get a new RITM created under the original request for the number of users in the list collector, however the correct user details are not being used.

List collector variable:

u_user_list

Flow results:

The actual flow:

Step 5 is really just for seeing the results

The additional comments in the RITM show:

As you can see the user name and user id is the same in all and not at all a user from the list collector.

Ideas?

[Ankur Bawiskar]

@Bidduam 

why are you using scripted condition?

the list collector already has users as comma separated.

After Get Catalog Variables please use Lookup Records with condition as this

SysId IS ONE OF Get Catalog Variable->List collector

Then iterate these users and pick the user in the current iteration

Something like this but please enhance

In short don't iterate For Each directly on list collector, but iterate it based on Lookup Records

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Bidduam]

@Ankur Bawiskar 

Thank you, however it isn't working when I follow the process you have shown.

Unable to create serializable iterator for items: 46bd0579a9fe198101404e3929a841f5,72826bf03710200044e0bfc8bcbe5dfa,ba82abf03710200044e0bfc8bcbe5d1a,2a826bf03710200044e0bfc8bcbe5dd5,86826bf03710200044e0bfc8bcbe5d67 of class: class java.lang.String

[Ankur Bawiskar · Accepted solution]

@Bidduam 

Your For Each should iterate the Lookup Records and not the list collector as I informed earlier

So please update Step 3 to use iterate over Step 2

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Bidduam]

@Ankur Bawiskar thank you, it seems to me every time I try to use a list collector it never seems to work the same!

Maybe it's just me, but thank you, it is now working