Trying to create new client script for Major Incidents

[astruphar]

Hello, I am trying to create a new client script that allows users with the 'major_incident_manager' role the ability to ONLY close major incidents. I am basing it off the current script in the OOB client script "(BP) Hide Choice - Closed" but I am not having much luck with the script.

Basically, the script needs to check 2 things:

1) if g_form.getValue('major_incident_state') == 'accepted'

2) if g_user.hasRole('major_incident_manager')

If both of these match, the statement should end and nothing should happen.

If it doesn't match (meaning it's either a regular incident or the user does not have the appropriate role), then the OOB script should apply as below:

if (g_form.getValue('incident_state') != '7')
g_form.removeOption('incident_state', 7);
if (g_form.getValue('state') != '7')
g_form.removeOption('state', 7);

[Gunjan Kiratkar]

Hi @astruphar 

You can try onload client script : verify all field and back-end values (script is not tested )

if((!g_user.hasRole('major_incident_manager')&& (!g_form.getValue('major_incident_state') == 'accepted' )){

if (g_form.getValue('incident_state') != '7'){

g_form.removeOption('incident_state', '7');

}

if (g_form.getValue('state') != '7'){

g_form.removeOption('state', '7');

}

}

[astruphar]

Hi Gunjan,

I was able to use your suggestion to create the following script:

function onLoad() {
if ((!g_user.hasRole('major_incident_manager') && (!g_form.getValue('major_incident_state') == 'accepted')))
return;

if (g_form.getValue('incident_state') != '7')
g_form.removeOption('incident_state', 7);
if (g_form.getValue('state') != '7')
g_form.removeOption('state', 7);
}

However, it is still hiding the Closed (7) choice when I'm on a major incident record. Any suggestions?

[Gunjan Kiratkar]

If we are not doing anything by checking role and and state accepted or not then no need to writedown that conditions. You can remove first if block.

[astruphar]

It was my understanding that if you use an 'if' statement and end it with 'return', if those conditions are met then the script ends and it won't continue past the return. Is that correct?