Trying to display Short Description in Mentioned Notification

[Daniel O_Connor]

Hi all,

Have been updating the OOB "You have been mentioned" notification to include some more information so the user can decide if they need to action immediately or at all. Have successfully brought in the actual comment that was made, but struggling to get the short description in

var recordGR = new GlideRecord(current.table);
if(recordGR.get(current.document)) {
	var displayValue = recordGR.getDisplayValue();
	var subjectText = displayValue
		? displayValue
		: "a record discussion";
	var tableDisplay = recordGR.getClassDisplayValue();
	var linkText = displayValue
		? "the " + tableDisplay  + " record " + displayValue
		: "this " + tableDisplay  + " record ";
	//Next line defines the Subject of the mail
	email.setSubject("You have been mentioned in " + subjectText);
	
	//Next line defines the Short Description
	template.print("Short Description: " + current.short_description.getDisplayValue()+ "<br />");
	
	//Next line defines the link to incident record
	template.print("<p style='color: #424E5B;margin: 0 0 12px;line-height: 26px;margin-bottom: 12px'>You have been mentioned by " + current.user_from.name + " in <a href='/" + recordGR.getRecordClassName() + ".do?sys_id=" + recordGR.getUniqueValue() + "'>" + linkText + "</a></p>");
	
	//This segment displays the actual comment in the notification mail
	if (current.field_name == "comments") {

              template.print(recordGR.comments.getJournalEntry(1) +   "<br />");

      }

      else if (current.field_name == "work_notes") {

              template.print(recordGR.work_notes.getJournalEntry(1) +   "<br />");

      }
}

Pretty sure I'm displaying the value of short description incorrectly, would love another set of eyes on this please.

Thanks as always!

[Elijah Aromola]

You can just do current.short_description. .getDisplayValue is for reference fields, instead of displaying their value (sys_id) it will show their display value.

[Daniel O_Connor]

So seems to be just returning undefined in any test I do

//Next line defines the Short Description
	template.print("Short Description: " + current.short_description + "<br />");

[SanjivMeher · Accepted solution]

Do you need to use

template.print("Short Description: " + recordGR.short_description.getDisplayValue()+ "<br />");

instead of 

template.print("Short Description: " + current.short_description.getDisplayValue()+ "<br />");

[Daniel O_Connor]

Thank you, this is working now perfectly