Hi,
I am currently working on the Catalogs present in Servicenow. In the left search bar,there is an application menu named "Self-Service". In it, I could find Service Catalog and Field Service Catalog as shown in the screenshot below:
In the same way, I want to show up Technical Catalog too. When I click that, it has to direct me to Technical Catalog view.
Please help me in doing this.
Regards,
Prudhvi
HI,
Did you reload the entire page from the browser, a module will appear then only.
Also if you can see the module but not able to load up technical catalog, can you please verify the view name in technical catalog portal page.
ANd at last, check for any roles given to the module.
Hi Prudhvi,
Try creating a module in self service application.
Give link type as URL form arguments and use this argument,
catalog_home.do?sysparm_view=catalog_technical_catalog
Hi Gaurav,
Thanks for the reply. I have done it accordingly as you suggested me to except for 1 thing .. In your screenshot, the Application Menu field reads Service Catalog but, I have made it Self-Service as I want it to be shown in Self-Service application.
But still, I am unable to see the module in the Self-Service application. Could you please tell me where I am going wrong? Thanks.
HI,
Did you reload the entire page from the browser, a module will appear then only.
Also if you can see the module but not able to load up technical catalog, can you please verify the view name in technical catalog portal page.
ANd at last, check for any roles given to the module.
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