trying to run: Risk assessment always results in "You are not authorized to take this assessment"

E_19 · ‎04-22-2018

Hi All,

In my dev instance I have activated the plugin: Change Management - Risk Assessment and the Risk Assessment link does show on my change but trying to run it I always get:

By default role required was: admin and it'll_admin and I have removed this and also tried with jut ITIL but I still always get this error.

Anyone know what I am missing to be able to run Risk Assessment?

Thanks, Ellie

Scott43 · ‎05-24-2018

Hi Elli,

Not sure if this is too late, but I just had the same issue and saw your post.

I found that there are conditions on the assessment itself and on the individual assessment categories.

My suggestion is to ensure you have an assessment category and that the conditions in both the risk assessment and assessment Category match.

Let me know if this helps or if you figured it out another way.

Cheers,

Scott

View solution in original post

Scott43 · ‎07-18-2018

Hi Martin,

What error are you getting?

I have tried removing the conditions on both the risk assessment and the assessment categories and it shows the list of questions correctly still.

I'm assuming you have published the assessment and it is active?

Thanks,

Scott

martinpersoroux · ‎07-26-2018

Hello and thank you,

I solved my problem, I added conditions!