I have the following situation: when the problem record is in state NEW or Assess, I want the assignment group field to show me only the groups with a certain group type. Let's call the group type 'Ana'.
Otherwise, when the problem record has another state from the assignment group field I can choose other groups, not only those with the group type 'Ana'. I created an Script include that I want to call from the dictionary override. But with no success til' now
