Two loading dots in Portal.
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‎05-06-2025 01:50 AM
After Yokohama upgrade I am seeing two loading dots at two places while switching from one page to another in Service Portal. Why is this happening?
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‎05-13-2025 12:58 AM
Noticed this too, I'm hiding the additional one with CSS as of now
.v5ef595c1cb12020000f8d856634c9c6e .header-loader{
display: none!important;
}
This removes the new one, however, ServiceNow might have changed their loading indicator, and they might fix this later and remove the old one.
In that case, this won't be needed anymore.
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‎05-23-2025 01:49 AM
Hi @Vegard S
I am not able to locate the place whereI need to make the changes.
Please let me know in which line I need to make the changes??
v5ef595c1cb12020000f8d856634c9c6e
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‎05-23-2025 05:40 AM
you can find that in your portal theme record. look for ec-theme-global and paste the code mentioned above.
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‎06-04-2025 01:13 AM
Hi @ForrestGunk
I am having some query...
1) I have tried to apply the mention code under EC Theme>ec-theme-global
Under that sys_id I have applied the code--
.header-loader{ display: none!important; }
But, it was not working
@ForrestGunk need your support please share the screenshot or exact place where I need to add the code.
Thanks in Advance
Utsav