Types of Instances provided by ServiceNow.

[admin51]

What all types of instances can be created using ServiceNow, e.g. developer instance

[Marcos Kassak]

Hi @admin51,

I have seen customers with 5 instances, and it really depends on the type of contract and size:

• Developer
• Staging
• Test
• Pre-Prod
• Production

The common is:

• Developer
• Test
• Production

In some scenarios, they also get a Temporary instance to test the new ServiceNow versions, but we usually request from Support and then they clone production to this temporary so we can perform tests and check whether we upgrade or wait for new patches.

If you found my answer helpful or correct in any way, please don't forget to mark it to help future readers! 👍

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Kind regards,

Marcos Kassak
Solution Consultant  🎯

[admin51]

Hi @Marcos Kassak ,

I thought you are given me answer about environment like developer, staging, test etc. I wanted to know about instances provided by ServiceNow For e.x : We can create developer instance using URL -  https://developer.servicenow.com. Similarly, is there any other instance like enterprise account?

[Marcos Kassak]

Hi @admin51,

You can customize your ServiceNow URLs as you need:

https://docs.servicenow.com/bundle/vancouver-platform-security/page/integrate/authentication/concept...

But as a matter of fact, you can't change the customernamedev.service-now.com, customernamehmg.service-now.com, etc. But you can configure domains as I mentioned above.

If you found my answer helpful or correct in any way, please don't forget to mark it to help future readers! 👍

--

Kind regards,

Marcos Kassak
Solution Consultant  🎯

[Marcos Kassak]

Hi @admin51,

Please mark the right answer as correct to close the thread and help others.

Thank you.