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UI 16 Keyboard Shortcurts are not working

srirao
Giga Expert

Hello Community,

The following shortcuts are not working for me in UI 16. I tried both Chrome & IE.

However, the UI 15 shortcuts work well.

find_real_file.png

Thanks

1 ACCEPTED SOLUTION

Manjul Katare
ServiceNow Employee
ServiceNow Employee

Hi Srirao,



I'm on Mac and I'm able to use all the shortcuts on chrome.



As access key, i'm using [Shift+Control+Alt]



And following shortcuts worked for me :


Activate global search field=> [Shift+Control+Alt] + G

Toggle application navigator => [Shift+Control+Alt] + C


Activate navigation filter field=> [Shift+Control+Alt] + F

Impersonate user => [Shift+Control+Alt] + I




Hope it helps!


-Manjul


View solution in original post

3 REPLIES 3

Manjul Katare
ServiceNow Employee
ServiceNow Employee

Hi Srirao,



I'm on Mac and I'm able to use all the shortcuts on chrome.



As access key, i'm using [Shift+Control+Alt]



And following shortcuts worked for me :


Activate global search field=> [Shift+Control+Alt] + G

Toggle application navigator => [Shift+Control+Alt] + C


Activate navigation filter field=> [Shift+Control+Alt] + F

Impersonate user => [Shift+Control+Alt] + I




Hope it helps!


-Manjul


Thanks Manjul. I was using a wrong   Access Key (Blame it on Wikipedia).


All the shortcuts work fine if we use Ctrl+Shift as the access key. However, I could not toggle the Navigator in IE with Ctrol+Shift+C.


santy1
Giga Contributor

For toggling the navigator try using Ctrl+Alt+C. For me just Ctrl+Alt+G/F/C/I   shortcut works fine.




Regards,


santhosh