UI Action - Confirm Yes/No (non Client Site)

[hongsok]

Dear all,

I created the following UI Action to Cancel the request. This UI action will be use in both UI16 and Portal so I need to uncheck the Client checkbox so the Confirm Yes/No is not working. Is there a way to fix this?

I would appreciate your help.

______________________________________________________

function cancelTA() {

var answer = confirm("Are you sure you want to cancel this TA?");
if (answer == true)
{
gsftSubmit(null, g_form.getFormElement(), 'cancel_tr'); //Action name: cancel_tr
} else
{
return false;
}
}

if (typeof window == 'undefined')

{
var wflow = new global.Workflow();
wflow.cancel(current);
current.state = 4;
current.stage = 'TA Cancelled';
current.update();
action.setRedirectURL(current);
gs.addInfoMessage('The current TA has been cancelled.');
}

____________________

Regards,

Hong

[Jaspal Singh]

You need to do a client side check using a client script & server side logic can stay in Business Rule.

Follow link for a check.

[hongsok]

Hi Jaspal,

If check the Client checkbox, the UI Action "Cancel" will not show in the Portal.

The link that you share does not use the Business Rule.

Regards,

Hong

[Allen Andreas]

Hi,

I'd recommend checking out this article for assistance with getting a button to show up on the portal, etc.

So you can use client for the UI Action you have now, then add this for the portal side: https://community.servicenow.com/community?id=community_article&sys_id=b1588f6fdbcf011439445ac2ca961...

Please mark reply as Helpful/Correct, if applicable. Thanks!