UI action is not appearing on the form despite configuring Declarative UI Actions & SI logic
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3 weeks ago
Hey Experts,
I want to create a UI action on the Service Operations Workspace using Declarative UI Actions for SC Task.
Since the condition that determines who can see the UI action and when is quite complex, I plan to call the condition using a Script Include. This will involve passing the current record, running the logic, and returning true if the condition is met.
So far, I have created a Script Include with a method that returns true when the logic is satisfied.
I understand that I need to configure an Action Assignment in the sys_declarative_action_assignment table, enable the Advanced condition option, and reference my Script Include in the Script condition field.
Issue: I do not see the UI action on the SC Task form.
I’m not sure if I’m missing a configuration step.
Currently, I have no idea why it’s not working or what the best approach should be. I would appreciate any guidance or steps I can follow to get a demo working. Once I have that, I’ll be able to figure out the rest.
Regards,
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3 weeks ago
looks fine to me
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
