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UI Action - London - New action function?? action.openGlideRecord()

ryanlitwiller
Giga Guru

In Londons Walk-up Experience plugin I've run into a few UI Actions that use action.openGlideRecord([glide record]).

Not seeing this function called in UI Actions in Jakarta, assuming its new but also haven't been able to find any documentation on it.

3 REPLIES 3

Mark Stanger
Giga Sage

Nice find!  It is new to London.  I can verify from 2 separate instances that it's not present at all up to Kingston patch 6 but I see it in 2 separate 'Copy' UI actions on the 'sc_request' tables in the out-of-box config.  It's been substituted in for 'action.setRedirectURL' (which is still used in over 100 other places) so I'm guessing it's just an alias.

I'm not able to pass a glide record to setRedirectURL and have it work the same way openGlideRecord is so I'm not sure that its an alias.

Ean Grieve
ServiceNow Employee

I think this is related to Agent Workspace.  

Opens a new secondary tab within the workspace with the given GlideRecord.