UI Action - London - New action function?? action.openGlideRecord()

ryanlitwiller
Giga Guru

‎08-08-2018 03:47 AM

In Londons Walk-up Experience plugin I've run into a few UI Actions that use action.openGlideRecord([glide record]).

Not seeing this function called in UI Actions in Jakarta, assuming its new but also haven't been able to find any documentation on it.

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3 REPLIES 3

Mark Stanger
Giga Sage

‎08-08-2018 06:13 PM

Nice find!  It is new to London.  I can verify from 2 separate instances that it's not present at all up to Kingston patch 6 but I see it in 2 separate 'Copy' UI actions on the 'sc_request' tables in the out-of-box config.  It's been substituted in for 'action.setRedirectURL' (which is still used in over 100 other places) so I'm guessing it's just an alias.

ryanlitwiller
Giga Guru
In response to Mark Stanger

‎08-10-2018 08:39 AM

I'm not able to pass a glide record to setRedirectURL and have it work the same way openGlideRecord is so I'm not sure that its an alias.

Ean Grieve
ServiceNow Employee
ServiceNow Employee

‎09-05-2019 09:30 PM

I think this is related to Agent Workspace.  

Opens a new secondary tab within the workspace with the given GlideRecord.

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