UI action not being triggered

[Ulrich Matthew]

I have this Client script that calls a UI page or a sp modal depending if you're working in the backend or portal

but  it's not calling the UI action 

function onSubmit() {
	var conf;
	if (g_form.getActionName() == 'approve_new_employee') {
		conf = confirm('Please confirm account New Employee Approval');
		return conf; // Updates the database if confirmed, aborts if canceled
	} else if (g_form.getActionName() == 'terminate_employee') {
		var c = this;

		/**/
		if (window === null) {

			var dialog = new GlideDialogWindow('show_termination_reason');
			dialog.setTitle('Resolve');
			dialog.render();
			return false;


		} else {
			spModal.open({
				widget: 'terminate_employees',
				buttons: 'false'
			}

						).then(function(reason) {
				c.reason = reason;
			});
		}


		return false;
	} else
		return true;

}

if(gs.hasRole('u_itechag.base_hr_manager_lead')) {

	//If HR Manager, terminate employee with no approval
	current.u_work_status = 'Terminated';	
} else {
	current.u_work_status = 'Terminating';
}
current.update();
action.setRedirectURL(current);

[-O-]

There is no code in the script that would call UI Actions. In order to re-trigger a UI Action you should be calling gsftSubmit(null, g_form.getFormElement(), '<UI Action action name>') in Platform UI and g_form.submit('<UI Action action name>') in Portal. However doing that would just trigger the onSubmit again. So you would need to come up with a mechanism to signal to the onSubmit script that the action has been confirmed and it is OK to go on. I would create separate Client Scripts for Platform UI and Portal/Mobile. It's safer and easier than checking for windows.

[Allen Andreas]

Duplicate post: https://community.servicenow.com/community?id=community_question&sys_id=1cf3b315db3c5910b5d6e6be1396...