UI action redirection to previous page issue
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‎12-15-2020 05:02 PM
we have a UI action Cancel Task on workorder table when clicked it should make the reason for cancellation field mandatory and visible and if entered then it should set the state to cancel, but when I click on the UI action it is redirecting to the previously worked (used page) , not sure how to debug this and it is also not updating the record.
Below is the UI policy to hide the field
UI action :
Script:
function checkReason() {
g_form.setDisplay("u_cancel_reason", true);
if (g_form.getValue('u_cancel_reason') == '') {
g_form.setMandatory("u_cancel_reason", true);
gs.addErrorMessage("a change task must be added before submitting the change");
//alert('Please enter the reason before cancellation');
return false;
}
gsftSubmit(null, g_form.getFormElement(), 'cancel'); // give the action name of your UI Action
}
if (typeof window == 'undefined')
serverResolve();
function serverResolve() {
new global.StateFlow().processFlow(current, 'ffc7a360d7230100fceaa6859e6103ae', 'manual');
//Moving redirect from state flow to UI action
action.setRedirectURL(current);
}
When clicked on the UI action , cancel reason will be mandatory and if selected , there is a OOB in UI action which will enforce worknotes mandatory ,
This is the OOB code
new global.StateFlow().processFlow(current, 'ffc7a360d7230100fceaa6859e6103ae', 'manual');
//Moving redirect from state flow to UI action
action.setRedirectURL(current);
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‎12-17-2020 07:03 AM
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‎12-17-2020 07:09 AM
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‎12-17-2020 07:13 AM
Hi,
As I mentioned you cannot use alert
remove line number 17 and then test
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎12-17-2020 07:23 AM
Hi,
I just tested this with description field making it mandatory and found that you need to provide work notes during cancellation
try giving that once and then check
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎12-17-2020 07:32 AM
Yes Thats what i am updating and I commented out the alert and still redirecting to previous page