UI Action setRedirect not working on external link

[tahnalos]

While trying to do a action.setRedirectURL to an external link, when I run the UI action, nothing happens.  ServiceNow goes to a blank screen.

Code is as follows but I am at a loss as to understand why this is happening:

var url = 'http://www.yahoo.com';
action.setRedirectURL (url);

The Yahoo Link is just there for show and it won't go to the URL itself.  This has been set up to be a non-client UI action so I'm not sure what I'm missing.

Thanks.

[tahnalos]

Thanks for your help.  But noticing that g_navigation does not work in a mobile environment.  Is there any alternative for this?  I am aware of Mobile UI Actions and do believe there is a separate function for web navigation for mobile.

[The SN Nerd]

It's all in the API 😉 

https://developer.servicenow.com/app.do#!/api_doc?v=jakarta&id=CN-goto_S_CNR

You'd need to create a separate UI action for mobile only with this code.

[tahnalos]

Does mobile UI Action allow for GlideAjax?  Also, the documentation for Cabrillo is for Kingston and it looks like Istanbul is not supported.  Are there any alternatives?

[The SN Nerd]

GlideAjax should be supported on mobile.

I can't think of any alternatives really.

[tahnalos]

Ok so I see that Cabrillo can be used on Istanbul, but can someone tell me how to instantiate it?  When I use the code used in that link, the compiler spits out a syntax error.