UI Action to check a checkbox when click "Close Task" button on banner.

Mohammad10 · ‎09-22-2020

I need to check one "checkbox" below before fulfiller click "close task" from banner to close the task.

When I change task state, OnSubmit script works fine but when task is closed from banner, OnSubmit script do not work.

Please help

Thanks

Mohammad

Ankur Bawiskar · ‎09-22-2020

Hi,

2 approaches

1) make that variable as Mandatory for Catalog Task

OR

2) update the OOB UI action as below

Note: give the catalog item sys_id for whose Task you want to run this for

function closeTask(){

var catItemSysId = g_form.getReference('request_item').cat_item;

if(catItemSysId == 'Your Catalog Item Sys ID'){


    var variableValue = g_form.getValue('checkbox_variableName');
    if(variableValue == ''){
        alert('Please select the checkbox before closing the task');
        return;
    }

}

    g_form.setValue('state', 3);
    //Call the UI Action and skip the 'onclick' function
    gsftSubmit(null, g_form.getFormElement(), 'close_sc_task');
}
//Code that runs without 'onclick'
//Ensure call to server-side function with no browser errors
if (typeof window == 'undefined')
    updateTask();

function updateTask(){
    current.state = 3;
    current.update();
}

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

View solution in original post

Mohammad10 · ‎09-23-2020

Hi Ankur,

I believe this script will work. This code will go for UI Action? How to run this script?

Regards,

Mohammad

Mohammad10 · ‎09-29-2020

Thanks Ankur, what will be the condition for "UI Action"?

Will UI Action below will work?

Name: Close task
Table: sc_task
Order: 100
Action name: close_sc_task
Active: true
Form button: true
Condition: ?
Client: true
OnClick: Closetask()
Script: 
  Your Script above


Thanks,
Mohammad

Ankur Bawiskar · ‎09-29-2020

Hi,

just keep the same condition which is present OOB

current.state.canWrite() && current.state != -5 && current.state < 3 && current.approval != 'requested'

Also update OnClick as : closeTask()

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

Mohammad10 · ‎09-30-2020

Hi Ankur,

It is showing two "Close Task" buttons now.

Is it because we are using New York version?

I tried override option too, did not worked.

Ankur Bawiskar · ‎09-30-2020

Hi,

Close task is on sc_task only

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader