UI Action to check a checkbox when click "Close Task" button on banner.

Mohammad10 · ‎09-22-2020

I need to check one "checkbox" below before fulfiller click "close task" from banner to close the task.

When I change task state, OnSubmit script works fine but when task is closed from banner, OnSubmit script do not work.

Please help

Thanks

Mohammad

Ankur Bawiskar · ‎09-22-2020

Hi,

2 approaches

1) make that variable as Mandatory for Catalog Task

OR

2) update the OOB UI action as below

Note: give the catalog item sys_id for whose Task you want to run this for

function closeTask(){

var catItemSysId = g_form.getReference('request_item').cat_item;

if(catItemSysId == 'Your Catalog Item Sys ID'){


    var variableValue = g_form.getValue('checkbox_variableName');
    if(variableValue == ''){
        alert('Please select the checkbox before closing the task');
        return;
    }

}

    g_form.setValue('state', 3);
    //Call the UI Action and skip the 'onclick' function
    gsftSubmit(null, g_form.getFormElement(), 'close_sc_task');
}
//Code that runs without 'onclick'
//Ensure call to server-side function with no browser errors
if (typeof window == 'undefined')
    updateTask();

function updateTask(){
    current.state = 3;
    current.update();
}

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

View solution in original post

Mohammad10 · ‎09-30-2020

yes "Close Task" is on table sc_task only.

Ankur Bawiskar · ‎09-30-2020

Hi,

Did you create another Close Task button on sc_task or update the OOB one?

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

Mohammad10 · ‎09-30-2020

yes I created another one.

If I need to update existing one, I need to enable client script will that be ok?

Ankur Bawiskar · ‎10-01-2020

Hi,

since you created new one on sc_task it is showing 2 buttons.

Ideally you could have updated the existing one

Please update existing UI action and inactivate the newly created

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

Ankur Bawiskar · ‎10-02-2020

Hi Mohammad,

Hope you are doing good.

Let me know if I have answered your question.

If so, please mark appropriate response as correct & helpful so that this thread can be closed and others can be benefited by this.

If not, please let us know if you need some more assistance.

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader