UI Action to delete records

[Alon Grod]

Hi,

I need to create new UI action on the device form called "Remove all installed SW"
and when click on this button I need to remove all the installed software from the device.

What am I doing wrong? the UI action is on the cmdb_ci_computer table and I need to delete all installed software on this current computer.

[Kartik Choudha1]

Hey ,

I am not able to see the attached screenshot. could you help with script and configurations which you have done to achieve this requirement.

[Alon Grod]

var software = new GlideRecord('cmdb_software_instance');
software.addEncodedQuery('installed_on='+current.name);
software.query();
while(software.next()){
software.deleteRecord();
}

[Kartik Choudha1 · Accepted solution]

Hey, The script is working fine for me.

in encodedQuery() instead of 'current.name' you may use the sys_id of the record. I have tried the same from background script it deleted the record. Just try with the sys_id -> software.addEncodedQuery('installed_on='+current.sys_id);

My background script-

var software = new GlideRecord('cmdb_software_instance');
software.addEncodedQuery('installed_on=b4fd7c8437201000deeabfc8bcbe5dc1');
software.query();
while(software.next()){
software.deleteRecord();
}

You can share the snapshot of UI action as well. I would be able to guide more but i am sure with sys_id it should work.