UI Action Visibility

[eswarijk]

I have a UI Action in Incident form

I want the UI Action to be only visible to users having itil role

So I restricted the UI Action visibility by mention the condition field as gs.hasRole('itil')

But the UI Action is visible to admin users also..

Whether all the UI Actions are visible to all admin role users..?

[Chuck Tomasi · Accepted solution]

Hi Eswari,

In general, admin role includes all other roles. If you use gs.hasRole("itil"), your admins will see this also. It's just how the system works.

Base System Roles - ServiceNow Wiki

[eswarijk]

Thanks for your clarification

[Chuck Tomasi]

You are welcome.

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Thank you

[Anurag Tripathi]

Hi,

You can use hasRoleExactly here to achieve this.

g_user.hasRoleExactly()

True if the current user has the exact role specified, false otherwise, regardless of 'admin' role. Usage: g_user.hasRoleExactly('itil')

GlideUser (g user) - ServiceNow Wiki