UI Builder client script not saving properly.

Tadz
Tera Guru
Tera Guru

Hi Everyone,

I'm encountering issue where after saving the UIB client script it just reverts it and not saving it.

I have seen this post that there is an existing issue with firefox:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0966593

will there be a workaround for this?

Thanks,

Tads

6 REPLIES 6

Jack
Tera Guru

Note sure,

But seems to be there is issue related to Service Worker on Firefox
https://developer.mozilla.org/en-US/docs/Web/API/Service_Worker_API/Using_Service_Workers

Service Worker of ServiceNow cannot register successfully --> UIB cannot work properly.

find_real_file.png

Hendrik6
Kilo Guru

I am still experiencing the same issue. Even though I am running on the newest version of ServiceNow and Chrome. I cleared the instance cache as well as the browser cache.