UI Builder client script not saving properly.

Tadz
Kilo Sage

Hi Everyone,

I'm encountering issue where after saving the UIB client script it just reverts it and not saving it.

I have seen this post that there is an existing issue with firefox:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0966593

will there be a workaround for this?

Thanks,

Tads

6 REPLIES 6

Jack
Tera Guru

Note sure,

But seems to be there is issue related to Service Worker on Firefox
https://developer.mozilla.org/en-US/docs/Web/API/Service_Worker_API/Using_Service_Workers

Service Worker of ServiceNow cannot register successfully --> UIB cannot work properly.

find_real_file.png

Hendrik6
Kilo Guru

I am still experiencing the same issue. Even though I am running on the newest version of ServiceNow and Chrome. I cleared the instance cache as well as the browser cache.