Ui builder labels of common components

39amandeep
Kilo Contributor

a month ago

I need some help changing a label in UI Builder for the Agent Workspace. Specifically, I want to update the label in the Activity Stream Compose component where the Email and Comments label appear need to change in label. The original component is locked because it’s an SNC‑protected macroponent, and even after creating a copy, I’m still unable to modify the label. Where exactly can I find the component that controls these labels, and how can I change them?

 
 

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Tanushree Maiti
Kilo Patron

a month ago

Hi @39amandeep 

 

Go through this Community article and implement your requirement.

UI Builder - Compose Email Component Configuration

 

https://www.servicenow.com/community/next-experience-forum/email-compose-within-activity-component/m...

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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Dinesh Chilaka
Kilo Sage

3 weeks ago

Hi @39amandeep ,

Create a record in sys_ui_message table with key as Email and select the language and give value as the value that you want to display.Do the same thing for the comments als.

I my response helped, mark it as helpful and accept the solution.

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