UI Builder San Diego - List Menu dosn't display Lists

Michal S1
Tera Contributor

Hello fellas!

I need to configure List Page in my configurable Workspace. 

I've added List Menu Component and List Component. I created list configuration in sys_ux_list_menu_config table, I have Categories and Lists inside this configuration.

I've confirmed that configuration is correctly set in sys_ux_macroponent_list table.

But List Menu just don't want to show any values. 

I've checked already https://community.servicenow.com/community?id=community_question&sys_id=23840e18dbc6c510aa66a9fb1396... this topic and unfortunately it's not working as simple as there. 

Anyone has any idea what may be the issue here? 

7 REPLIES 7

Lo_c G
Giga Contributor

Same here on Quebec and San Diego, as plateform admin, i can see values inside the list menu, but when it comes to a normal user, no values appear...

Michal S1
Tera Contributor

I found reason why List wasn't displaying correctly and I believe that this may be the case with your problem Loïc. 

 find_real_file.png

This is URL to table that is responsible for visibility of our Lists. In my case all Lists were created correctly, but I didn't add records to this table. 

In Applicability we need to create Audience and fill it with roles that will be able to display our page/variants/list. 

Then in M2M Applicability we need to create one record for Every Page in our Configuration List Menu with reference to this Audience and List itself like here in example: 

 find_real_file.png

So in your case probably you had OOTB audience with only admin role added, that's why users can't see anything. 

Lo_c G
Giga Contributor

Indeed we missed this part. It works !
Thank you Michal !