UI Macro in a service portal

manredd
Kilo Expert

HI,

I have an attachment UI Macro it's not populating in the service portal

find_real_file.png

 

find_real_file.png

1 ACCEPTED SOLUTION

Looks like you have used OOB ticket attachment widget, which might not work.

Try to use below widget and refer it there.

https://serviceportal.io/downloads/require-attachments/

Thanks

View solution in original post

4 REPLIES 4

Omkar Mone
Mega Sage

Hi 

Ui Macro is not supported on Portal. You can create a Macro type variable and add a widget instead of Ui Macro for the same.

 

Regards,

Omkar Mone.

www.dxsherpa.com

I tried adding a widget to the existing variable

am I doing something wrong

 

find_real_file.png

 

Remove the Macro that is added and just keep widget.

Looks like you have used OOB ticket attachment widget, which might not work.

Try to use below widget and refer it there.

https://serviceportal.io/downloads/require-attachments/

Thanks