UI Policy Actions list not visible

[swethachunduri]

Hello,

I'm trying to hide a form section when a certain condition is met. I created a UI policy and saved it but the UI policy actions list is not being displayed upon saving. I'm using the latest patch of Helsinki. How can I resolve this issue?

Thank you.

Regards,

Swetha Chunduri

[nayanawadhiya1]

Hey Swetha,

        Can you tell us what is the name of your form section because it matters when you are trying to hide that at certain condition.

        This link will help you Show/Hide Form Section by Name - ServiceNow Guru

[swethachunduri]

My form section name is Details

[nayanawadhiya1]

Use this

g_form.setSectionDisplay('details', false);

[swethachunduri]

None of these are working for me. I have tried client scripts onLoad & onChange, UI policies :action policy tab is not getting configured, UI policy script doesnt work

[Abhinay Erra]

FYI: See the wiki for the rules to section name

GlideForm (g form) - ServiceNow Wiki