UI Policy not hiding field in Service Operations Workspace Overview tab

[Mike Hashemi]

I created a UI policy to hide a specific field from the form view, based on the type of change. In platform view, the field is hidden as expected (not visible for standard/normal changes), but when I load the change in Service Operations Workspace, I can see the field on the Overview tab of all changes (I cannot see the field on the Details tab).

The config is as follows:

What could I be missing here? How do I control the Overview tab?

[Mike Hashemi]

I don't want to hide the overview tab, I want to conditionally hide a field from the tab.

[Ankur Bawiskar]

@Mike Hashemi 

please share where you want this to be working.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Mike Hashemi]

I want to conditionally hide a field from the overview tab, in the SOW.

[Mike Hashemi]

Unless someone has a more elegant idea, here is what I did:

1. From the UI16 of [change_request], opened Form Designer and copied the SOW-Change-Overview view (the default view for the workspace) and called it "SOW Change Overview Non Emergency", removing the "Emergency Change Approver" field
2. In the SOW View Rules Config record in [sys_ux_view_rules_configuration] (UX View Rules Configuration), create a new Workspace View Rule ([sysrule_view_workspace]) called "Emergency Change Approver Field"
3. In the Workspace View Rule:
1. Assigned the table to [change_request]
2. Assigned the view "SOW Change Overview Non Emergency"
3. Lowered the execution order
4. Added the condition "Type is not Emergency"