UI16 - Where did split layout go? Critical feature seems gone

trishjohnson
Kilo Guru

This is a critical feature users use with ticket management.   Can't find it anywhere in U16.   Please help!

1 ACCEPTED SOLUTION

Julian Hoch
ServiceNow Employee
ServiceNow Employee

Hi Trisha, unfortunately, split layouts are not supported with UI16 anymore. If you need them, you have to go back to UI15.


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54 REPLIES 54

This thread tells you how to enable UI16 but leave UI15 as default. Re: Can I enable UI16 but make UI15 default for all users in Geneva?


We will DEFINITELY be using this approach.. UI/functionality fail... sorry


Just wanted to add to this thread as another person who thinks taking away split screen was a pretty d u m b decision. I know, I know... your not product development. Blah, Blah, Blah... It still stinks.



Chad


I think at this time it's pretty safe to say it will be back.


trishjohnson
Kilo Guru

More info for those that liked the split layout.



PM's in the PPM Suite. Now you have the Planning Console!   All the needs that we had with split layout you can really get to in the planning console.   Users can be shown the benefit of that as opposed to the losing of the split layout.