UI16 - Where did split layout go? Critical feature seems gone

trishjohnson
Kilo Guru

This is a critical feature users use with ticket management.   Can't find it anywhere in U16.   Please help!

1 ACCEPTED SOLUTION

Julian Hoch
ServiceNow Employee
ServiceNow Employee

Hi Trisha, unfortunately, split layouts are not supported with UI16 anymore. If you need them, you have to go back to UI15.


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54 REPLIES 54

Strange... on my dev instance its "normal".



find_real_file.png


Well... Hmm.. Quick question... is that from when you type "create new" and don't have a activity log yet? Since I forgot to say that that order happens when the activity log decides to show up...



Very.... logic....


Well punch me in my eyeball.   It IS different between a new form and an existing record.   But still not what you're experiencing.
find_real_file.png


you forgot to hit the icon to the upper right where you get both fields instead of the "check" work notes...


find_real_file.png