UI16 - Where did split layout go? Critical feature seems gone

trishjohnson
Kilo Guru

This is a critical feature users use with ticket management.   Can't find it anywhere in U16.   Please help!

1 ACCEPTED SOLUTION

Julian Hoch
ServiceNow Employee
ServiceNow Employee

Hi Trisha, unfortunately, split layouts are not supported with UI16 anymore. If you need them, you have to go back to UI15.


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54 REPLIES 54

Actually, v3 lists are not updated in real time. julianhoch - The Refresh List context menu option is replaced by this handy refresh icon in the list title bar.


List v3 refresh icon.png


Or you can simply use your browser's refresh function


Funny, I don't have that item - do I have to activate that somehow?


Also, browser refresh is not the same thing - it reloads the whole page, which will take a lot longer than just the frame with the list.


You got a plugin named list v3, activate that 😃



//Göran


I do have the list v3 plugin enabled - I can see the Grid / Split buttons, just not the "refresh" button.


Strange...



On my Helsinki Dev instance with List v3 enabled, records are updating real time while in split mode. I don't have the refresh icon either.