Unable to Access sys_ux_my_list via GlideRecord (Private Scope Issue)

lidorz
Tera Contributor

Hi everyone,

I’m running into an issue when trying to access a table via GlideRecord and would appreciate your insights.

I’m attempting to query and update records in the table sys_ux_my_list from a script, but I’m getting access errors indicating that the table cannot be accessed.

From what I understand, this table belongs to the private scope:
@Servicenow/now-record-list-menu-connected application

Because of that, GlideRecord seems to block write operations.

My questions are:

  • Is it expected behavior that tables from this scope are completely inaccessible via GlideRecord?
  • Is there any supported way to access or update data in this table?
  •  

The error from the fix script:

GlideSession message was modified by sanitization. [message=Write operation against 'sys_ux_my_list' from scope 'rhino.global' has been refused due to the table's cross-scope access policy][sanitized=Write operation against 'sys_ux_my_list' from scope 'rhino.global' has been refused due to the table's cross-scope access policy]
Security restricted: Write operation against 'sys_ux_my_list' from scope 'rhino.global' has been refused due to the table's cross-scope access policy
[0:00:00.013] Total Time

 

Thanks in advance for any guidance!

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