Unable to Access sys_ux_my_list via GlideRecord (Private Scope Issue)
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2 hours ago
Hi everyone,
I’m running into an issue when trying to access a table via GlideRecord and would appreciate your insights.
I’m attempting to query and update records in the table sys_ux_my_list from a script, but I’m getting access errors indicating that the table cannot be accessed.
From what I understand, this table belongs to the private scope:
@Servicenow/now-record-list-menu-connected application
Because of that, GlideRecord seems to block write operations.
My questions are:
- Is it expected behavior that tables from this scope are completely inaccessible via GlideRecord?
- Is there any supported way to access or update data in this table?
The error from the fix script:
GlideSession message was modified by sanitization. [message=Write operation against 'sys_ux_my_list' from scope 'rhino.global' has been refused due to the table's cross-scope access policy][sanitized=Write operation against 'sys_ux_my_list' from scope 'rhino.global' has been refused due to the table's cross-scope access policy]
Security restricted: Write operation against 'sys_ux_my_list' from scope 'rhino.global' has been refused due to the table's cross-scope access policy
[0:00:00.013] Total Time
Thanks in advance for any guidance!
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