Unable to add a field to alm_asset Report

[Ambika Sekar]

Hi All,

I have created a report on alm_asset table and i tried to bring the Configuration Item.operating sytem field onto the report, but the field is showing empty values, but when i go to the Asset record and dot walk the configuration item field and checked the Operating system field it has value, and also I noticed, Operating system field is class specific, it is different based on classes, how can i bring this field onto my alm_asset report. Kindly help

[Harsh Vardhan]

Hi @Ambika Sekar  You need to add extended table column in your report. 

For alm hardware CI operating system can be coming from computer class .

Attached screenshot for your reference.

Note: If in case you are not able to see extended table then check this article.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0715727

Thanks,

Harsh

[Harsh Vardhan]

 Just to add, I took different table as an example, this will work for alm_asset table as well. 

[Sid_Takali]

Hi @Ambika Sekar Refer this KB Article 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0831465 

Regards,

Sid