Unable to add SC Template to update set

[spike]

I have created a Service Catalog template. However I did not capture it in an update set. Now when I try to move updates sets based on that template to the next environment I get errors telling me the template is missing.

So I've tried to capture the template in an update set by using the Force to Update set. However this fails with multiple messages saying:

Updates are already being recorded for this table.

Research has shown me that there is an attribute called update_synch set to true on that table. I think If I could set that to false for a short period I'd be able to force the template into an update set. However even with elevated privileges to Security Admin, I'm not able to change that attribute.

So my question is: How do I get the template into an update set so I can transfer it to the next environment? Everything I've tried so far is a bust.

I'd rather not have to recreate the template as I assume that would mean I'd have to redo all the service requests that are based on it..

Any help and direction would be appreciated!

Thanks!

[Sai Kumar B]

@spike 

1.) Templates are not Intended to be migrated via update set and It has to be moved via XML

2.) Go to the Template Record, Export  XML

3.) Import the same XML in the higher instance

[spike]

Thanks. I'm not sure I agree though. Given that update_synch is true on the table I think means it gets captured in update sets.

I've solved this by changing elements of the template and it got captured in an update set. I then promoted this to the next environment.

So template changes did get captured in the update set..

[Fromsee Genene]

@Sai Kumar B 

Could you provide me a ServiceNow link that describes your response, please? 

[Eric24]

I know this post is a bit old, but SC Templates are stored in the sc_template table if someone is looking for a solution. If you need to add a template to an update set, go to sc_template.list from the filter navigator and add it from there.