I have a business rule that removes the watermark for Scheduled Report Email.
The business rule successfully removes the watermark even if the user replies. However, after a user replies to the report the expected behavior is to create an Interaction record since I removed the watermark.
The inbound action which creates an Interaction is not being triggered. Below is the email log.
Classified as reply to 'null' via watermark 'Ref:MSG16150987_2H7uPuLPLXH22A6dJSz' via In-Reply-To header
Below is my business rule before insert.
Condition: current.type == 'send-ready' && current.subject.toString().indexOf("Weekly Report - Secondee list") > -1
(function executeRule(current, previous /*null when async*/) {
current.body = String(current.body).replace(/Ref:[A-z0-9]*/, "");
current.body_text = String(current.body_text).replace(/Ref:[A-z0-9]*/, "");
})(current, previous);
